Simon Hostelet

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Activity overview

Latest activity by Simon Hostelet
  • Simon Hostelet created an article,

    Activate API

    Aside from the standard integrations with third-parties tools we provide, it also possible to consume our output API, named Activate API. You can get a token on request to your account manager and ...

  • Simon Hostelet created an article,

    Request for support

    In case you need specific support on one of our product you're currently using, please follow this process: Send us an e-mail to support@allo-media.fr Describe the issue you're facing, and specify...

  • Simon Hostelet created an article,

    Voice Orchestration for Bot

    The Voice Orchestration for Bot (VOB) platform is a service that manages telephony (PSTN orSIP connection are supported), Speech Recognition (using the AM Live Call TranscriptionEngine) and Speech-...

  • Simon Hostelet created an article,

    Verbal Note

    Verbal Note is a web service that allows a call-center agent to record a wrap-up note tobe transcribed (using AM Live Call Transcription Services) and injected in a CRM or anyother solution (using ...

  • Simon Hostelet created an article,

    Call Bridging for Listening

    Call Bridging for Listening is a service that enables businesses to listen to an active callbetween a consumer and a call-center agent and to use AM Live Call TranscriptionServices. The call is rec...

  • Simon Hostelet created an article,

    Call Bridging for Recording

    Call Bridging for Recording (CBR) is a service that enables businesses to record voice calls to betranscribed afterward using AM Post-Call Transcription Services. It receives the customercalls and ...

  • Simon Hostelet created an article,

    Activate API & standard connectors

    The Activate API allows a developer to leverage the calls (including the transcription aswell as results from the Enrich API) and perform any specific actions required by thebusiness (i.e., storing...

  • Simon Hostelet created an article,

    Enrich API & standard tags packages

    This service, based on call characteristics (e.g., elements of the transcription, audiofeatures, etc.), will generate tags depending on the package enabled. Existing Tagpackages are: Lead-generati...

  • Simon Hostelet created an article,

    Connect APIs

    The Connect APIs are the way the audio can enter the Call Transcription engine. TheConnect APIs offers several protocols to ease development and cope with a wide range ofarchitecture for customers....

  • Simon Hostelet created an article,

    The Scribr

    TheScribr is the standard console which allows customers to dig into their call logs, listento their calls, read their transcriptions, and perform complex searches (based on tagsprovided by our “En...